• Independent Contractor
  • Work from Home, US (Remote)
  • 11.00 USD / Hour
  • Salary: 11.00
  • Please note that we do not accept candidates from the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon, or Wisconsin.


Certification starts 11/29/23

Opportunity Overview | About the Client

This Cruise Line Company is The World’s Most Popular Cruise Line® with 25 ships operating 3 to 16-day voyages to The Bahamas, the Caribbean, Europe, the Mexican Riviera, Alaska, Hawaii, Canada, New England, Bermuda, Australia, New Zealand, and the Pacific Islands.

What To Expect:

On a day-to-day basis, Agents can expect to participate in the following activities:

  • Serve on the front lines of the guest and Travel Agent partner’s experience
  • Interact with guests and Travel Agent partners via phone; focusing on questions related to Carnival cruises, destinations, ship amenities, and many other pre-cruise-related items
  • Provide consistent, high-quality support to all guests and Travel Agent partners
  • Research, navigate, and locate answers to guests and Travel Agent partners questions and concerns
  • Leverage Carnival’s website, internal web-based knowledge service, system tools, and other resources to independently respond to inquiries
  • Document all calls, detailed resolutions, and follow up on actions

Additional Client Program Technology Standards

  • A USB headset is required (during class and while servicing). Wireless headsets are
    not supported.
  • Chrome browser 77 and above
  • Windows 10 64-bit is required to service
  • .net Framework v 3.5 or higher
  • Mac computers are not supported

Education Necessary:

High School Diploma or GED

What You Need To Get Started:

– Apply
– Complete Onboarding Tasks
– Enroll in a certification course to prepare to service
– Computer and Equipment Requirements

To apply for this job please visit forms.gle.