Opportunity Overview

The client is a mission-driven, global financial platform company that gives everyone the opportunity to prosper.

On a day-to-day basis, agents can expect to participate in the following activities:

• Interact with ProSeries business customers (mid-sized tax preparation and accounting firms)
to provide premium service to these high-value customers via phone, assisting with tech
support, tax support, and general e-filing support questions (knowledge of tax concepts a
plus)
• Provide quality customer service while demonstrating the ability to effectively troubleshoot
and resolve inquiries related to software installation, reinstallation, entry, and other software
support matters
• Provide quality customer service while demonstrating the ability to effectively troubleshoot
and resolve inquiries related to software installation, reinstallation, entry, calculation and
other software support matters
• Provide caring, empathetic, and white-glove customer interactions that positively represent
the Intuit ProSeries brand

Education Necessary:

• High School Diploma or GED

– Apply
– Complete Onboarding Tasks
– Enroll in a certification course to prepare to service
– Computer and Equipment Requirements