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Aug 27 /
NVA Virtual Solutions /
0
  • Contract
  • Remote (Remote)
  • $12.00 per hour USD / Year
  • Salary: $12.00 per hour
  • We are not hiring in any of the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon, and Wisconsin | No Paid Training

CB

Opportunity Overview

Client mission is to serve as a trusted partner to their clients by responsibly providing financial services that enable growth and economic progress. Their core activities are safeguarding assets, lending money, making payments, and accessing the capital markets on behalf of their clients. They have 200 years of experience helping their clients meet the world’s toughest challenges and embrace its greatest opportunities.

What To Expect:

On a day-to-day basis, Service Partners can expect to participate in the following activities:

  • Handle inbound customer service calls from cardholders, which includes the following types of calls:
    • Account status
    • Card product information
    • Disputes
    • Cash advances/checks
    • Balance transfers
    • Payments
    • Rates/fees
    • General account maintenance
    • Lost/stolen/fraud closures
  • Remain courteous with strong customer service orientation
  • Research, navigate and locate answers to customer questions

Education Necessary:

• High School Diploma or GED

What You Need To Get Started:

– Apply
– Complete Onboarding Tasks
– Enroll in a certification course to prepare to service
– Computer and Equipment Requirements

To apply for this job please visit forms.gle.

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