• Independent Contractor
  • Work from Home, US (Remote)
  • 10.00 USD / Hour
  • Salary: 10.00
  • Please note that we do not accept candidates from the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon, or Wisconsin.

Major Cruise Line

Certification starts 11/27/23

Opportunity Overview | About the Client

This Cruise Line Company experience embodies the elegant side of the Mediterranean to create
unique and unforgettable emotions for guests, through the discovery of the world’s cultures, beauties, and tastes. This client translates its passion for the sea into a commitment to excellence in hospitality, professionalism, dedication, and mastery of every single detail to ensure the complete happiness and satisfaction of each and every guest.

What To Expect:

On a day-to-day basis, Agents can expect to participate in the following activities:

  • Responding to general inquiries
  • Describing the booking options
  • Explaining billing process and options
  • Accepting and processing requests for information materials
  • Researching and resolving customer complaints
  • Billing clarification questions
  • Transferring calls to Client customer service when required
  • Additional services as mutually agreed upon by Client

Additional Client Program Technology Standards

  • A USB headset is required (during class and while servicing). Wireless headsets are
    not supported.
  • Chrome browser 77 and above
  • Windows 10 64-bit is required to service
  • .net Framework v 3.5 or higher
  • Mac computers are not supported

Education Necessary:

High School Diploma or GED

What You Need To Get Started:

– Apply
– Complete Onboarding Tasks
– Enroll in a certification course to prepare to service
– Computer and Equipment Requirements

To apply for this job please visit forms.gle.