About the Client

Leading provider of electronic security, interactive home, and business automation and monitoring services for residences and small businesses in the United States. The client’s broad and pioneering set of products and services, including ADT Pulse interactive home and business solutions, and home health services, meet a range of customer needs for today’s active and increasingly mobile lifestyles.

What To Expect:

• Work from the comfort and safety of your home.
• Take the work with you, no matter where (or how often) you move.
• Plan your work schedule around your life, not the other way around.
• Base Rate: $11.00 per hour PLUS $3.85 per closed add-on sales, $7.00 per closed upgrade, $2.50 per Field Appointment which closes**
• Save money by avoiding outside work expenses, like gas, tolls, or other commuting costs.

Education Necessary:

No degree necessary – This remote work opportunity is for anyone who is ready to invest in themselves and work hard! Sign up and run your own customer support business or work as an agent for a Service Partner company already on the platform. Prior to servicing a client opportunity through the Arise® Platform, a virtual certification course must be successfully completed. Certification courses can be as short as a few days or can last up to six weeks, depending on the complexity of the client program.

What You’ll Be Doing:

• Provide resolution and close sales by working with pre-qualified prospects through critical selling path of gathering information, determining needs, and scheduling installation appointments
• Ensure customer satisfaction by determining customer needs and transferring calls to the appropriate party for resolution, performing follow-up including quotes, information requests, etc.
• Provide information in a timely and efficient manner.
• Provide specific package and promotion details for members of ADT Affinity Partnerships

What You Need To Get Started:

– Fill out the application
– Select a client opportunity
– Enroll in a certification course to prepare to service
– View Computer and Equipment Requirements at https://www.nvavirtualsolutions.com/job-seekers-faqs/