• Contract
  • Work-from-Home, US (Remote)
  • $12 per hour USD / Year
  • Salary: $12 per hour
  • We are not hiring in any of the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon, and Wisconsin | No Paid Training


Opportunity Overview

Client has an accounting software package developed and marketed by Intuit. Client products are geared mainly toward the self-employed, small, and medium-sized businesses. This accounting software that is used in bookkeeping and accounting offices for General Ledger accounting purposes including payroll processing and asset depreciation.

What To Expect:

On a day-to-day basis, agents can expect to participate in the following activities:

• Interact with EasyACCT customers (mid sized accounting firms) to provide premium service to these high value customers via phone, assisting with tech support, payroll support, and general efiling support questions.
• Knowledge of GAAP (Generally Accepted Accounting Principles) is a plus.
• Provide quality customer service while demonstrating the ability to effectively troubleshoot and resolve inquiries related to software installation, reinstallation, entry, and other software support matters
• Provide caring, empathetic customer interactions that positively represent the ProSeries brand

Education Necessary:

• High School Diploma or GED

What You Need To Get Started:

– Apply
– Complete Onboarding Tasks
– Enroll in a certification course to prepare to service
Computer and Equipment Requirements

To apply for this job please visit forms.gle.


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