Opportunity Overview

This Cruise Line Company is a leading global cruise brand of Carnival Corporation – the world’s largest
leisure travel company. From relaxing pursuits and enriching activities to world-class entertainment and gourmet cuisine, when you step aboard, you are setting a course for a world of wonderful new discoveries

Here is the scope of services and the kinds of tasks one can expect to handle on
a daily basis for Cruise Line Customer Service Program:

• Inbound customer service calls from Princess Cruises Guests and travel agents
• Possible outbound calls to client-designated internal support departments, client’s customers, and/or client’s travel agent partners for status and clarification purposes
• Transferring inbound calls or outbound calls to other client-designated internal support departments or client account, representatives
• Upsell members additional cruise packages to enhance the member cruise experience
  

• High School Diploma or GED

– Apply
– Complete Onboarding Tasks
– Enroll in a certification course to prepare to service
– Computer and Equipment Requirements