Opportunity Overview

This Cruise Line Company is a leading global cruise brand of Carnival Corporation – the world’s largest
leisure travel company. From relaxing pursuits and enriching activities to world-class entertainment and gourmet cuisine, when you step aboard, you are setting a course for a world of wonderful new discoveries

What To Expect:

Here is the scope of services and the kinds of tasks one can expect to handle on
a daily basis for Cruise Line Customer Service Program:

  • Inbound customer service calls from Princess Cruises Guests and travel agents
  • Possible outbound calls to client-designated internal support departments, client’s customers, and/or client’s travel agent partners for status and clarification purposes
  • Transferring inbound calls or outbound calls to other client-designated internal support departments or client account, representatives
  • Upsell members additional cruise packages to enhance the member cruise experience

Education Necessary:

• High School Diploma or GED

What You Need To Get Started:

– Apply
– Complete Onboarding Tasks
– Enroll in a certification course to prepare to service
Computer and Equipment Requirements

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