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Jan 25 /
NVA Virtual Solutions /
0
  • Contract
  • Work-from-Home, US (Remote)
  • $9.50 Per Hour USD / Year
  • Salary: $9.50 Per Hour
  • We are not hiring in any of the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon, and Wisconsin

NVAVirtualSol CCL

Opportunity Overview

This Cruise Line Company is The World’s Most Popular Cruise Line® with 25 ships operating 3 to 16-day voyages to The Bahamas, Caribbean, Europe, Mexican Riviera, Alaska, Hawaii, Canada, New England, Bermuda, Australia, New Zealand and the Pacific Islands.

What To Expect:

Here is the scope of services and the kinds of tasks one can expect to handle on
a daily basis for Carnival Customer Service Program:

  • Serve on the front lines of the guest and Travel Agent partner’s experience
  • Interact with guests and Travel Agent partners via phone; focusing on questions
  • related to Carnival cruises, destinations, ship amenities, and many other precruise-related items
  • Provide consistent, high-quality support to all guests and Travel Agent partners
  • Research, navigate, and locate answers to guests’ and Travel Agent partner’s questions and concerns
  • Leverage Carnival’s website, internal web-based knowledge service, system tools, and other resources to independently respond to inquiries
  • Document all calls, detailed resolutions, and follow-up to actions

Education Necessary:

High School Diploma or GED

What You Need To Get Started:

– Apply
– Complete Onboarding Tasks
– Enroll in a certification course to prepare to service
– Computer and Equipment Requirements

To apply for this job please visit forms.gle.

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